We sit down with Mike Margetts of RKM Crane Services to discuss how WrightPlan's software has improved their scheduling, increased revenues, and created efficiencies across the board.

Date: April 22, 2021
Duration: 1 hour
Speakers: Michael Cox (President, WrightPlan Inc.), Mike Margetts (Operations Manager, RKM Crane Services)

Session Highlights

• Increased Visibility and Coordination: WrightPlan’s software provides RKM managers real-time access to job schedules across branches, improving coordination and resource allocation for efficient operations.

• Mobile Field Application for Improved Tracking: RKM’s field teams use the mobile app for time tracking, job instructions, site documentation, and customer signatures, creating stronger communication links between the field and the office.

• User-Friendly Scheduling and Task Management: Features like drag-and-drop scheduling, task reminders, and the dispatch board give RKM’s teams visibility into upcoming jobs, efficient workload management, and better preparation for tasks.

• Integrated GPS for Real-Time Data: API integration with GPS software enhances operational accuracy and aids decision-making, allowing for seamless data sharing across platforms.

• High Adoption Rate Across Teams: Younger team members readily embraced the new technology, highlighting the value of accessible training to ensure success across all age groups.